What Our Clients Say 2017-11-17T14:13:53+00:00

Customer reviews

Big thank you for your amazing customer service! Having recently taken over a neglected hotel I was in need of lots of new kitchen equipment and I needed it quickly. I am so glad I chose you guys to help me sort this out. Your communication has been brilliant, everything arrived on time and was installed very professionally allowing me to get up and running with a food offering in time for the Easter break!

Yell Reviewer

Amazingly I order my Moorwood Vulcan 6 burner range one day, it arrived the next day and was installed on the very same day in time for my evening service! Brilliant thanks very much I have no reservations about recommending you to anyone needing new catering equipment!

Richard Binks - Owner, Silverdale Hotel & Whitehorse, Tilbrook

CES constantly review the market to ensure we obtain best value products without affecting the high service levels we expect and continually receive. Crown Golf are pleased to have CES as a business partner and look forward to continuing this in the coming year.

Tony Osbourn - Group Property Manager, Crown Golf Group

The Yarn Market Hotel is situated in the wonderful Exmoor National Park but due to our location it is sometimes difficult to source parts and repair advice for our equipment. We are so pleased we found Catering Equipment Solutions who have never let us down.

Antony Brunt - Yarn Market Hotel, Dunster

CES have been supplying Somerfield with equipment for approximately 4 years. We use CES because of their commitment to customer service – they are always able to provide a solution to a problem and are helpful and friendly, responding quickly to orders and in providing quotations. CES are flexible to our needs and supportive – whenever we need advice we can always rely on CES to provide a cost effective technical solution. Thank you CES and good luck with your new website.

Andrew Hastings - Store Development Manager, Somerfield Stores

We feel that the Catering Equipment Solutions (Peterborough) Ltd has controlled the project effectively working well with the layout plan provided, exceeding our expectations, by overcoming the installation challenges of delivering me a banqueting kitchen on the first floor. It has been a pleasure working with the company as I feel that they have delivered an excellent catering equipment solution for our ballroom at Old Thorns Manor Hotel Golf & Country Estate. I would recommend their services, not only in consultation, design and installation but also their service and maintenance of equipment to other businesses. I would like to take this final opportunity to thank you for your services and I look forward to working with you again in the near future.

Michael Withers - Food & Beverage Manager, Old Thorns Manor Hotel, Golf & Country Estate

Our brief for Catering Equipment Solutions (Peterborough) Ltd was to design and install a new banqueting kitchen for the updated ballroom layout on the first floor kitchen, taking into consideration the flow of service and maintaining an efficient system. From the first initial consultation to the end of the project, we feel that the company has excelled and delivered, not only satisfying the requirements from our demanding Head Chef, but offered advice and recommendation to the builders to encourage a more effective flow in the kitchen to prevent cross contamination. The project and installation team at CES, that I have worked closely with on my project have a wealth of knowledge and experience, understanding the sector and my objectives.

Yell Reviewer

The two things that annoy me the most in this industry, when purchasing equipment, are poor customer service and excessive service charging for poor service. With CES, customer service is never a problem, as mentioned above, we have never been let down and their call-out charges are fair. Quite often, we purchase fairly standard products from a broad price spectrum and specifications, so a good understanding of the equipment and its applications along with the ability to communicate this to us as a customer is what gives us the confidence to buy, rather than, being sold the biggest, most expensive equipment. We want to feel like an important customer and not just a sale and CES do just that.

Peter Petrou - Petrou Bros Fish and Chip Shop - Winner of 2008 Fish Fryer of the Year Award

We have used CES for several kitchen installations over the past 5 years: we have always found them to be highly professional and responsive. Most importantly they are excellent at sorting out any problems that may arise. I have no hesitation in recommending them as our supplier of first resort for kitchen equipment!

Henry Weldon - Prestwold Hall, Maverick Venues

The first reason I buy from CES is that I believe that CES has always been very fair and patient with us and that CES has always tried hard to meet all our requirements, no matter what I have requested, often with very little notice and very little budget.

Yell Reviewer

Secondly, I know that when a problem occurs, not necessarily with a piece of kit that you have provided, I can say with confidence to my staff to call CES and get it sorted and I don’t really have to worry after that call has been made.

Yell Reviewer

Lastly but not least I buy on price, I can honestly say that if I have to part with my money, it’s much less painful if you are giving it to somebody you like, who you know works hard for it! The only time price becomes the first issue is when we have a strict budget or the gap between the two prices is just too large to ignore.

Yell Reviewer

I have always found CES to provide a professional service working to strict programs / timescales with any issues /snagging completed quickly and efficiently. The customer service is also superb.

John Vizard - Equipment Supply Manager, Somerfield Stores

The point of difference I think that makes us want to deal with CES is that their professionalism gives an air of comfort and reassurance, CES provides value for money and have the ability to make us feel relaxed in the knowledge that once the call is made we can consider it to be done. I would struggle to find two things for CES to improve upon or change because as a customer we have never, to my knowledge, ever been let down.

Yell Reviewer

Have used this company for many years. Have always found them helpful and supportive . Sound professional knowledge when asked questions as to suitability of equipment. Prices competitive. A good all round supplier and will continue to use.

Neil Thompson - Senior House Manager, The Abbeyfield Society

First and foremost, I know the quality of CES because they have worked on previous kitchen and food-service projects for The Montcalm Luxury Hotels.

The fact that they were selected for Royal London House is a testament to the quality of their project management and their installation and commissioning teams. This project ran for almost nine months and communication was made harder because my role involves looking after the interests of a number of properties, so I was frequently off-site. However, CES maintained good communications throughout, went out of their way to be helpful, collaborated well with other contractors and were pro-active in dealing with any technical or building issues.

The Montcalm Luxury Hotels continually strive for excellence and aim to maintain reputably high standards and I am delighted to have found that CES does the same.

Steven Sands - Cluster Operations Manager, The Montcalm Luxury Hotels

The catering equipment experts in London

At Catering Equipment Solutions, we have been delivering complete commercial kitchen solutions and high quality, affordable catering equipment to businesses across London and the UK since 2001. From operating as your complete commercial kitchen installers to supplying you with the latest in leading brand catering equipment or commercial refrigeration units, we are ready to help you get the best out of your commercial kitchen. No matter how the service or product needed differs between customers, what stays the same is our genuine commitment to delivering a Michelin star service each and every time.

Our projects and clients

Nobu Hotel , Willow Street Shoreditch
Chef Nobu and his team of executive chefs

Montcalm Royal London house Hotel Shoreditch
Montcalm group of hotels

Renewable Energy Services
Worldwide renewable energy project

The Martin High School Academy
Academy status school

Galley Restaurant Upper Street Islington
Restaurant and cocktail bar

Wynbrook Homes
Builders of care homes across the Midlands

KFC Franchises
World renowned fast food retailer

Harbour & Jones
Contract catering nationwide

Welcome Break
Motorway services

Ramada Hotels
National accommodation provider

Waitrose
British supermarket chain

Harry Ramsden’s
World famous fish’n’chips

Tossed
The healthy eating place

Chopstix
Noodle bars

Starbucks
World famous coffee shops

Pret a Manger
National fresh food retailer

Burger King
World famous fast food retailer

Call the leading commercial kitchen installers today

If you’re looking for high quality, affordable catering equipment or expert advice on your commercial kitchen design, call the Catering Equipment Solutions expert team today on 0333 4441344.