Existing Client

Existing Customer Callout Form

Please complete as much of the asset information as possible. This is to ensure that our engineer attends to the correct asset and enables us to build an accurate history. If you are an existing contract customer, please ensure to include the CES Asset Number. If you are not an existing customer, please complete the New Customer Form by clicking on the New Client tab on the right.

Site name

Has the call out been authorised?

Authorised by (site contact)

Model

Serial

CES or other Asset Number

Fault

Please Specify Call Out Type

Any Other Information (Access Times and Special Requirements)

Your name

Phone number

Email address

Is the asset under warranty?

If yes, when does the warranty expire?

Location of the asset

Client Testimonials

View a selection of recent reviews from our clients

"Very efficient service team, always available, prompt response time and very knowledgeable"

Engineering Director The Stafford Hotel

"I have always found CES to be a great problem solver, reliable and efficient with a personal touch"

Co Founder Galvin's Restaurants

"We would not have been able to get back up and running if it was not for the great work of CES"

Facilities Manager Sushi Samba