SERVICE
Managing multiple contractors can be time-consuming, expensive and difficult to coordinate. CES provides a centrally managed approach to maintaining your commercial kitchen, with specialist engineers and service partners covering an extensive range of equipment and infrastructure.
We maintain, service, diagnose and repair a wide range of commercial catering equipment from leading manufacturers.
Our services include preventative maintenance, breakdown diagnostics, technical repairs, specialist inspections and major equipment servicing.
Equipment covered includes:
- Commercial ovens, combination ovens and ranges
- Fryers, griddles, grills and cooking suites
- Induction cooking equipment
- Steamers, boiling pans and pressure cooking equipment
- Mixers, food preparation machines and vacuum packing equipment
- Hot cupboards, heated counters and holding equipment
- Specialist production and commercial kitchen machinery
Our refrigeration maintenance services help protect valuable stock, maintain reliable operating temperatures and minimise disruption.
With a strong specialist engineering network across London and national support capabilities, we provide maintenance and repair solutions for:
- Walk-in coldrooms and freezers
- Commercial fridges and freezers
- Blast chillers and blast freezers
- Refrigerated preparation counters
- Ice machines
- Display refrigeration
- Specialist refrigeration systems
Our service agreements can incorporate routine preventative maintenance, condition reporting, fault diagnostics and repair recommendations.
Reliable warewashing is essential to every busy commercial kitchen.
CES provides servicing, repairs and preventative maintenance for commercial dishwashers, glasswashers, utensil washers and associated equipment.
We work with a range of manufacturers, including specialist equipment suppliers, to support effective fault diagnosis, genuine replacement parts and ongoing maintenance.
Where equipment is no longer commercially economical to repair, we can also advise on replacement options, including installation and removal of redundant equipment.
CES has extensive experience supporting RATIONAL and FRIMA equipment across individual sites and national hospitality portfolios.
Our specialist services include:
- RATIONAL iCombi and SelfCookingCenter servicing
- FRIMA and iVario maintenance
- Manufacturer-specific preventative maintenance
- Detailed multi-point equipment inspections
- Consumables and service component replacement
- Enhanced maintenance programmes for ageing equipment
- Beyond Economical Repair (BER) assessments
- Replacement equipment planning
Maintenance can be structured around equipment age, operational demands, manufacturer recommendations and warranty requirements.
Commercial kitchen extraction systems require specialist maintenance and cleaning to support safe and effective operation.
We coordinate specialist services covering:
- Kitchen extraction systems and canopies
- TR19-aligned kitchen extract ductwork cleaning
- Grease extract fan cleaning and maintenance
- Ductwork condition assessments
- Access panel surveys and installation requirements
- Kitchen ventilation maintenance and remedial works
- Airflow and extraction performance investigations
We can also assist with identifying inaccessible ductwork, grease accumulation and remedial works required to support ongoing maintenance and fire risk management.
Our team can coordinate planned cleaning programmes, associated surveys and follow-up remedial works, helping clients manage their extraction systems through one central contact.
CES understands the importance of fire safety and regulatory compliance within commercial kitchen environments.
Through our specialist service network, we can coordinate:
- Commercial kitchen fire suppression system servicing, including ANSUL
- Fire damper inspections and testing
- Fire damper remedial works
- Kitchen extraction hygiene assessments
- Gas safety inspections and CP42 certification
- Compliance-related remedial recommendations
- Maintenance records and supporting documentation
Our approach focuses on identifying defects, providing clear recommendations and helping clients understand the actions required to maintain their systems.
Where specialist certification or statutory inspection is required, works are undertaken by appropriately competent personnel.
Drainage and grease management are fundamental to maintaining hygienic and operational kitchen environments.
We coordinate maintenance solutions covering:
- Commercial kitchen drainage
- Grease traps and grease management systems
- Drainage inspections and investigations
- Blockage clearance and preventative maintenance
- Associated pumps and wastewater systems
- Compliance-related remedial recommendations
- Water treatment and filtration equipment
These services can be integrated into wider maintenance agreements, reducing the need to coordinate separate contractors.
A comfortable, properly maintained working environment is essential for staff, guests and day-to-day operations.
Through our specialist service partners, CES supports the maintenance and repair of commercial air conditioning and associated heating systems.
Our services can include planned inspections, filter maintenance, fault diagnosis, repairs and specialist servicing, tailored to the equipment installed and operational requirements.
We also support the maintenance of commercial coffee machines, grinders and associated beverage equipment.
Depending on manufacturer and equipment type, we can assist with preventative servicing, breakdown diagnostics, repairs and replacement recommendations.
This allows clients to incorporate essential beverage equipment into their wider service and maintenance arrangements.
Prevent Breakdowns. Reduce Costs. Protect Your Equipment.
A well-managed Planned Preventative Maintenance (PPM) programme is one of the most effective ways to improve equipment reliability, extend operational life and reduce unexpected repair costs.
At CES, we recognise that no two kitchens operate in the same way.
We develop bespoke maintenance agreements based on your equipment, operating hours, site access restrictions and service requirements.
Our maintenance programmes can incorporate:
A structured inspection of equipment to assess its current condition, identify visible defects and highlight potential operational concerns. This provides valuable information for asset planning but does not constitute a full equipment service.
Scheduled servicing and maintenance inspections designed to identify developing faults, address routine maintenance requirements and help maintain equipment performance.
More comprehensive servicing for high-value, specialist or operationally critical equipment. Depending on the equipment, this can involve detailed strip-downs, descales, component replacement, oil changes and enhanced technical inspections.
Manufacturer-aligned preventative maintenance programmes for equipment within its warranty period, helping clients meet applicable servicing requirements and maintain a documented service history.
Programmes can be arranged around operational requirements, including early morning, evening and approved weekend attendance where available.
- Priority support for contract clients
- Preferential contract call-out rates
- Reduced risk of unexpected breakdowns
- Regular equipment condition reporting
- Planned servicing tailored to your operation
- Central coordination of specialist contractors
- Asset history and maintenance records
- Warranty and manufacturer liaison
- Repair-versus-replacement recommendations
- Long-term maintenance and capital expenditure planning
Know Your Assets. Understand Their Condition. Plan for the Future.
Effective asset management goes beyond knowing what equipment is installed.
CES helps clients build a clearer understanding of the condition, performance, maintenance costs and remaining useful life of their commercial kitchen equipment.
Our asset management services include:
We carry out structured asset verification to record equipment details, locations, manufacturers, models and serial numbers. Assets can be allocated individual CES identification tags, allowing equipment to be tracked throughout its maintenance lifecycle.
We assess equipment where recurring faults, component costs, age or reliability concerns may make continued repair commercially unviable. Our recommendations help clients understand when further investment in repairs may no longer represent the best long-term decision.
More comprehensive servicing for high-value, specialist or operationally critical equipment. Depending on the equipment, this can involve detailed strip-downs, descales, component replacement, oil changes and enhanced technical inspections.
Maintenance history, condition assessments and replacement recommendations help clients anticipate future capital expenditure and prioritise investment.
For hospitality groups and national operators, we can provide coordinated maintenance programmes and asset information across multiple locations, supporting greater consistency, visibility and control.
When Equipment Fails, You Need a Service Partner Who Understands the Urgency. Unexpected equipment failures can disrupt service, affect food safety and create significant operational and financial pressures.
Our dedicated service team coordinates engineer attendance, fault diagnosis, repair estimates and specialist manufacturer support to help return equipment to service.
We offer:
- Commercial kitchen breakdown diagnostics
- Reactive equipment repairs
- Specialist manufacturer engineer attendance
- OEM replacement parts procurement
- Critical spare parts planning
- Warranty fault coordination
- Technical repair assessments
- Replacement advice where repairs are uneconomical
Service support is available 364 days a year, with out-of-hours arrangements available during weekdays and weekends.
Contract clients benefit from priority support and preferential service rates. Emergency attendance is provided on a best-endeavours basis, subject to location, availability and agreement terms.
Equipment Supply, Installation & Replacement
Supporting Your Equipment Throughout Its Lifecycle.
When equipment reaches the end of its useful life, repairing it is not always the most economical solution.
CES can assist clients with equipment selection, procurement, installation and replacement projects.
Our services include:
- Replacement equipment recommendations
- Manufacturer and equipment comparisons
- Commercial kitchen equipment supply
- Installation and commissioning
- Removal and disposal of redundant equipment
- Associated installation and connection works
Engineering Director The Stafford Hotel
Co Founder Galvin's Restaurants
Facilities Manager Sushi Samba